loomos.ai Terms and Conditions

Last Updated: December 31, 2024
Effective Date: January 1, 2025
Welcome to loomos!
These Terms and Conditions (“Agreement”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and loomos Ins. (“loomos,” “we,” “us,” or “our”) regarding your registration and use of a loomos account. Please read this Agreement carefully, especially the sections limiting loomos’ liability, restricting your rights, and outlining dispute resolution and applicable law. If you are a minor, please read this Agreement with the assistance of a guardian and determine whether you agree to its terms.
By creating an account or using our services, you confirm your acceptance of this Agreement and agree to abide by its terms.
  1. About Your loomos Account
1.1 Your loomos account is a unique identifier authorized by this Agreement for you to register, log in, or use related services. Ownership of the account belongs to loomos, and you, as the initial registrant, have the right to use the account.
1.2 Through your loomos account, you can access various services provided by loomos, including but not limited to the loomos website, App Store, loomos Drive, and other cloud services. Your use of any individual service is subject to this Agreement and any additional service-specific agreements.
  1. Account Usage Rules
2.1 Registering an Account
2.1.1 Before starting the registration process for loomos services, you must confirm that you are an adult (18 years or older).
2.1.2 You must provide timely, complete, and accurate personal information and keep your registration details updated to meet these requirements. You guarantee that all information submitted during registration (including but not limited to your phone number and email address) is true, accurate, lawful, valid, and belongs to you. loomos is not responsible for any issues arising from false or outdated registration information. You can view and correct your information through the account settings page. Your account name, avatar, and profile must not contain illegal or culturally inappropriate content. loomos reserves the right to refuse registration if such content is detected. Additionally, if loomos discovers that you have used false information to register or that your account contains illegal or culturally inappropriate content, we may take measures such as requiring corrections, suspending usage, or terminating the account without prior notice. Upon completing the registration process, including filling out information as prompted, reading, and agreeing to this Agreement, you will obtain a loomos account and become a loomos user.
2.2 Using Your Account
2.2.1 You are responsible for all activities conducted under your account, including but not limited to signing agreements, posting information, purchasing goods and services, and disclosing information online.
2.2.2 Your loomos account is linked to your personal information and loomos’ business information and is intended for your personal use only. Without loomos’ consent, any direct or indirect authorization for third parties to use your account or access information under your account is invalid. If loomos determines, based on our platform rules, that your account usage may compromise the security of your account or loomos’ information security, we may refuse to provide corresponding services or terminate this Agreement.
2.2.3 If you choose to log in to loomos services using a third-party account, that third-party account will be linked to your loomos account. loomos may use information provided by the third party (such as your avatar) based on your authorization. Your subsequent use of the loomos account is subject to this Agreement.
2.3 Account Security and Recovery
2.3.1 Your loomos account comprises your account name and password. You can log in using your account name (including account ID or phone number) and password. You must keep your account and password secure, regularly update your password, and avoid losing account information due to personal negligence. To recover your account information, follow the loomos account recovery process by providing the required information, ensuring it is lawful, true, and valid. If the provided information does not meet the requirements or fails loomos’ security verification, loomos reserves the right to refuse account recovery services.
2.3.2 If you are aware of the password to a loomos account that you did not initially register for or obtained through non-loomos means, you must not use or operate the account. Please notify loomos or the initial registrant of the account immediately.
2.4 Account Transfer
2.4.1 Within the scope of this Agreement, you may use your loomos account, but you must not maliciously register accounts, gift, lend, rent, sell, or transfer your account (whether for compensation or not) or permit non-initial registrants to use your account in any other way. loomos reserves the right to independently judge and handle such actions. You are solely responsible for any resulting liabilities, and loomos reserves the right to pursue legal action against the responsible parties.
2.4.2 loomos may take the following actions in accordance with this Agreement or relevant laws and regulations:
1. If you violate laws, loomos’ individual service terms, or business rules, we may independently determine and take actions such as requiring corrections, suspending usage, terminating your account, and deciding whether to restore usage based on the situation.
2. If loomos discovers that you are not the initial registrant of an account, we may terminate your use of the account without notice.
3. If loomos takes measures such as requiring corrections, suspending usage, or terminating your account in accordance with this Agreement or relevant laws, you will bear any resulting losses (including but not limited to communication interruptions, deletion of user data, emails, and related information).
2.5 Account Recovery
To prevent resource occupation, if your loomos account remains unused for 24 consecutive months or you have not logged in through other loomos-approved methods, loomos reserves the right to deactivate the account. You will no longer be able to log in or use related services through that account. If there are pending transactions or balances associated with the account, loomos will reasonably assist you in handling them. Please follow loomos’ prompts to proceed.
2.6 Account Security
2.6.1 Your account is set up and maintained by you. loomos will never proactively request your account password. We recommend taking specific measures to protect your account security, including but not limited to installing antivirus software and regularly changing your password.
2.6.2 loomos is not responsible for any losses or consequences resulting from your voluntary disclosure of your account information or from attacks, fraud, or other actions by third parties. You should seek legal remedies to recover losses from the infringing parties.
2.7 Account Termination
2.7.1 If you wish to terminate your loomos account, you can submit a termination request through [Settings - My loomos Account] at the [Account Termination Portal] and follow the prompts to complete the termination process.
2.7.2 Please note that upon terminating your account, we will permanently delete your related data (unless otherwise required by law) and unlink any third-party accounts.
  1. User Rights and Obligations
3.1 When using loomos services, you must comply with all applicable federal, state, and local laws and regulations. You agree not to use the services for any activities that violate these laws, moral standards, or pose threats to network security.
3.2 If you violate this Agreement or related service terms, resulting in any claims, demands, or losses from third parties against loomos or its affiliates, including reasonable attorney fees, you agree to indemnify and hold loomos and its affiliates harmless. loomos reserves the right to take actions such as deleting content, suspending usage permissions, terminating services, restricting account usage, and pursuing legal actions based on the nature of your actions. loomos will also assist in investigations as required by judicial authorities.
3.3 You may not copy, duplicate, sell, resell, or use any part of loomos services for any commercial purposes.
3.4 You are legally responsible for your actions while using loomos services. This includes compensating affected parties and reimbursing loomos for any administrative penalties or damages incurred due to your actions.
3.5 Under no circumstances shall loomos be liable for any indirect, consequential, punitive, incidental, special, or exemplary damages arising from this Agreement, including but not limited to loss of profits due to your use of loomos services.
  1. AI Model Usage
4.1 Service Terms
4.1.1 loomos utilizes the TongYiQianWen AI model (Registration No.: ZheJiang-TongYiQianWen-20230901). This Agreement between loomos, as the AI model provider, and you, governs your use of our services (“Services”).
4.1.2 By registering or using the Services, you acknowledge and accept the terms of this Agreement. We reserve the right to update this Agreement at any time, and you should regularly review the latest version.
4.2 Service Usage Standards
You agree not to use the Services for any illegal activities, infringe upon our business interests, interfere with the normal operation of the Services, or circumvent content protection mechanisms.
4.3 Content Creation Standards
Any content you create, copy, publish, or distribute using the Services, including but not limited to text, voice, images, and videos, must comply with relevant federal, state, and local laws and regulations. loomos encourages users to adhere to applicable laws and policies and prohibits using the Services for illegal activities.
  1. Disclaimer
5.1 loomos is not liable for any legal responsibilities in the following situations:
1. Providing your personal information as required by applicable laws.
2. Any personal information leaks resulting from your improper use or other personal reasons.
3. Service interruptions or failures due to hacker attacks, computer viruses, blocked illegal or harassing content, government regulation, or any network, technical, communication line, or information security management issues.
4. Losses caused by third parties such as service provider communication line failures, technical issues, network or computer malfunctions, system instability, or other force majeure events.
5. Risks arising from anonymous or impersonated threats, defamation, offensive or illegal content transmitted by others through loomos products, programs, or services.
6. Psychological, physiological injuries, or economic losses resulting from interactions with other users on the loomos platform or through loomos products, programs, or services due to misleading or deceptive actions.
7. loomos explicitly states that we do not guarantee the timeliness, security, or accuracy of our services, whether expressly, implicitly, or in any other form.
8. Any content you publish using your loomos account does not represent or reflect loomos’ views or policies, and loomos bears no responsibility for such content.
9. Under no circumstances shall loomos be liable for any indirect, consequential, punitive, incidental, special, or exemplary damages (including lost profits) arising from your use of loomos services. Regardless of any conflicting provisions in this Agreement, our total liability to you, for any reason or method of action, does not exceed the fees you have paid to loomos during your registration period for using loomos services, if any.
5.2 You may choose to link your existing third-party account to your loomos account. loomos is not responsible for any losses you incur due to third-party issues.
5.3 This software and related services are based on generative AI models and may also utilize other models and services to provide AI-generated technical and other services.
5.3.1 Content generated by this software and services is for your reference only. You must not use the output as professional advice, for commercial purposes, or for any other purposes. If the content impacts you or relevant parties significantly (including but not limited to medical, health, financial, investment, insurance, legal, food safety, nutrition-related scenarios or purposes), it is recommended that you consult relevant professionals. The output should not be the sole basis for your actions or inactions. You bear all consequences and responsibilities for any judgments or subsequent actions based on the output, including risks arising from reliance on the content’s truthfulness, accuracy, reliability, non-infringement, or suitability for specific purposes, as well as risks from using the output for commercial purposes. You should use generative AI technology scientifically, rationally, and legally.
5.3.2 The health consultation services provided by this software and related services are based on user-provided symptoms, test reports, and AI models trained on limited data. Errors or omissions may occur, and we do not guarantee the accuracy, completeness, or functionality of our responses. These services are not intended to replace, nor can they replace, professional medical advice, examinations, diagnoses, treatments, or preventive measures. We do not provide any diagnostic, treatment, or emergency medical services. When consulting on medical or health-related professional issues, our services are purely for consultation purposes and do not constitute medical advice, prescriptions, or electronic prescriptions. They cannot serve as a direct basis for any medical treatment (including but not limited to disease diagnosis and treatment). If you require medical diagnoses or professional opinions, you must consult qualified medical professionals and make decisions under their guidance. In summary, consultations cannot replace medical treatment. If you have doubts or feel unwell, please seek medical attention promptly. The content provided by our services is for your reference only and does not constitute any medical advice, commitment, academic opinion, or guarantee of any kind. We are not responsible for any direct, indirect, incidental, special, or punitive damages, injuries, liabilities, or other adverse consequences resulting from your use of our services.
5.3.3 To provide users with AI-powered document management capabilities, we offer loomos Drive. loomos Drive is an information storage platform that does not directly upload or provide content and does not modify or edit user-transmitted content. You must ensure that the content you upload, store, or share does not violate laws, regulations, or infringe upon anyone’s legal rights, including intellectual property rights. Any documents, images, or other materials uploaded, stored, or shared through loomos Drive, whether publicly or privately transmitted, are your responsibility. You are solely responsible for your actions on loomos Drive. For more information on using loomos Drive, please refer to the loomos Drive Usage Guidelines.
5.3.4 When using a specific feature of our services, there may be separate agreements or rules (“Specific Agreements”) related to that feature. Please carefully read and fully understand the relevant Specific Agreements before using such features, including but not limited to AI Avatar Usage Guidelines and loomos Drive Usage Guidelines. In case of any conflict between this Agreement and Specific Agreements, the provisions of the Specific Agreements shall prevail.
5.3.5 When using products or services provided by third parties (e.g., through links) within our services, please adhere to the third parties’ user agreements, usage rules, privacy policies, and other legal documents. We are not responsible for third-party products or any content they provide.
  1. Intellectual Property
6.1 Any information you publish on any platform using your loomos account must not infringe upon any third party’s intellectual property rights. Without prior written consent from the relevant rights holder, you must not upload, publish, modify, distribute, or copy any copyrighted material, trademarks, or proprietary information belonging to others in any manner. Upon receiving appropriate notice from a copyright holder or their legal representative, loomos will remove such infringing content after review.
6.2 Any original content you publish, upload, or perform using your loomos account, including but not limited to text, images, videos, software, and performances, is owned by you. However, you acknowledge that your publication and upload actions grant loomos a non-exclusive, perpetual, irrevocable license to use, reproduce, and perform all intellectual property rights related to such content. You agree that loomos may sublicense these rights.
6.3 Unless you have prior written consent from loomos, you are not granted any rights to use loomos’ intellectual property. You guarantee, represent, and undertake to respect loomos’ intellectual property rights. You will not apply for trademarks, domain names, wireless websites, internet search terms, or any trade names or service marks similar to loomos’ trademarks or those of its affiliates in any jurisdiction or manner for any marketing, advertising, promotional, or other purposes, whether in your name or on behalf of third parties. If such situations arise, you must transfer all related rights to loomos at your expense. You guarantee, represent, and undertake not to use names (including but not limited to “loomos Store,” “loomos.com,” “SHARGE,” and affiliated brand logos and patterns) as part of your business, merchant, service, or product names, nor use loomos’ trademarks or similar marks. If you violate this clause and cause losses to loomos, you will bear all such losses.
  1. Amendments
loomos may periodically update or modify this Agreement and various rules based on national and state laws and regulations, internet developments, and changes in company operations and strategies. We will notify you of new agreements through appropriate channels, and you can view the latest version of the Agreement on the relevant service pages. Once the revised Agreement or rules are published, they become effective immediately and are an integral part of this service Agreement. If you disagree with the revisions, please immediately cease using the services under this Agreement. Continuing to log in or use loomos services indicates your acceptance of the revised Agreement and rules.
  1. Termination
8.1 This Agreement is effective from the date you accept it and remains in effect as long as you use loomos services, unless terminated in accordance with this Agreement.
8.2 If your usage of loomos services begins before your acceptance of this Agreement, you acknowledge and agree that this Agreement takes effect upon your first use of loomos services, unless terminated earlier in accordance with this Agreement.
8.3 We may terminate this Agreement at any time and for any reason, with or without notice, including but not limited to, believing in good faith that you have violated this Agreement or relevant laws.
8.4 Without limiting the preceding provisions, if you infringe upon a third party’s copyright and loomos receives notice from the copyright holder or their legal representative, loomos reserves the right to terminate this Agreement.
  1. Privacy Protection
loomos commits to protecting user privacy in accordance with the loomos Account Privacy Policy. This Agreement and the Privacy Policy constitute the complete agreement between you and us regarding loomos account services.
  1. Governing Law and Dispute Resolution
10.1 The validity and interpretation of this Agreement shall be governed by the laws of the State of Delaware, excluding its conflict of law principles.
10.2 Both you and loomos agree to resolve any disputes arising from this Agreement through negotiation. Any unresolved legal disputes will be subject to the non-exclusive jurisdiction of the courts in the jurisdiction where the user resides.
  1. Miscellaneous
11.1 Feedback
11.1.1 Any suggestions or feedback you provide to loomos (“Feedback”) are considered a transfer of all rights to such Feedback, and you agree that loomos has the right to use it in any reasonable manner. We will treat such Feedback as non-confidential and non-proprietary.
11.1.2 You agree not to provide any confidential or proprietary information to loomos.
11.2 Notices
When registering a loomos account, you must provide accurate and valid contact information (including your email address and phone number). If your contact information changes, you are obligated to update it promptly and maintain its accuracy. loomos will deliver various notices to one or more of your provided contact methods. These notices may significantly impact your rights and obligations, so please ensure you monitor them regularly. You bear the risk if your provided email address or phone number becomes unusable or if we are unable to deliver notices to you for any reason.
11.3 Severability
11.3.1 If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect and continue to bind both parties.
Contact Information:
loomos Ins.
8 THE GREEN, STE R
Dover, DE 19901
United States